PMAS Life Insurance

Frequently asked questions

If you’ve got a question which isn’t answered here, please contact us.

You can find out more on the product information and key features pages.

What is life insurance?

Who can apply?

How and why will I need to prove my identity?

When does the plan pay out?

How much cover will I need?

What is the plan term?

How long will it take to complete the application?

What do I need to decide before completing the application?

I have applied for a plan - are the rates guaranteed?

I don't have any other plans with Police Mutual - how do I know if my force can take deductions from salary/pension?

How do I apply?

After I have applied - who do I contact for updates?

What is life insurance?

Life insurance pays out a guaranteed cash sum if you or your partner (if it is a joint plan) die during the term of the plan.

Who can apply?

Anyone who is eligible to apply for a Police Mutual plan can apply. Find out if you’re eligible here.

How and why will I need to prove my identity?

To comply with money laundering regulations, we may carry out an on-line identity check with a reference agency when you apply. The agency will add a note to your credit record to show that an identity check has been made, but this information will not be available to anyone else and will not affect your credit rating.

You can find out more about why we need to check your identity on the Financial Services Authority website.

When does the plan pay out?

The plan only pays out if the life assured dies. There is no payout at the end of the term or if you decide to stop the plan early.

How much cover will I need?

Everyone has different needs, so everyone will require different levels of cover. You might want to think about the following costs when you consider how much your family might need:

  • Your children's education – nursery, if they’re in public school, or university
  • The amount of your outstanding mortgage - if this is not covered by mortgage protection
  • The cash that your family spend each year on essentials - multiply your income by an appropriate number of years for an estimate
  • Any other loans or expenses not covered by existing insurance and would need to be repaid

What is the plan term?

The plan term - or term of plan - is the period of time that the plan is active. You can choose a term of between 1 and 40 years.

For example, if you have a young family, you may decide to take out cover for 20 years - to provide funds for school or university fees.

How long will it take to complete the application?

The application should take no more than ten minutes to complete.

What do I need to decide before completing the application?

  • Whether you’d like a joint application (which pays out if you or your partner dies) or a single application – for you or your partner alone
  • The amount of money you’d like your dependents to receive
  • How long you’d like the plan to provide cover – between 1 and 40 years

I have applied for a plan - are the rates guaranteed?

As soon as your plan has been written, the payment rates are guaranteed for the full term.

I don't have any other plans with Police Mutual - how do I know if my force can take deductions from salary/pension?

We have a full list of all forces offering deductions from your salary or pension.

How do I apply?

Before applying make sure you’ve read the product information and the key features pages. You’ll need to have your bank details or payroll number to hand along with any details of your medical history.

You can:

We will also need to know your height/weight details in metric measurements and you may need to provide your GP’s details. If you only know the imperial measures, use our conversion calculator.

If you’re applying for joint cover or your partner is to be the life assured, you’ll need their details as well.

After I have applied - who do I contact for updates?

We will treat your application as a priority. If you have any questions about the processing of your application, please contact us on 0845 88 22 999.

Why Police Mutual?

  • We’ve been helping the Police Family get the most from their finances for over 80 years.
  • We’re dedicated to providing the best possible products and services, designed to meet the needs of you and your family.
  • We put your interests first, so you can be confident in your finances now, and in the future.