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Customer Impact

The Customer Impact Scheme demonstrates a commitment by the life, pensions, protection and investments industry to improve the service provided to customers and to be held accountable for performance. Police Mutual has been a member of the scheme since its launch in March 2006.

Customer Impact Survey

At the heart of the scheme is the Customer Impact Survey - an in-depth customer survey, used to measure how well all participating companies are performing.

The scale of the survey means the results are a reliable indication of our members' views on both the industry as a whole and of the Society. The survey provides a picture of our members' experiences and perceptions, which helps us identify where improvements can be made.

The Society participated in the 2009 Customer Impact Survey and the results of this research can be found below.

Customer Impact results  Customer Impact survey results


If you would like to find out more about the scheme, you can download and read the document below or visit www.customerimpact.org

Customer Impact overview Customer Impact overview
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Welcome to the Savings and Investment selector

Whatever your future plans, we have a range of savings and investments that can help. So why not find out which of our exclusive products best suits you in a few simple clicks.

This tool is designed to show some of the options available to you based on the answers you provide and is not advice.

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Who are you saving for?

  • I’m saving for myself
  • I’m saving for my child or grandchild
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You may find the below products of interest...

Child Trust Fund

Save up to £1200 a year into your child's tax free account.

Find out more

Children’s Bond

Save up to £25 a month over ten years and guarantee your child a lump-sum payout.

Find out more

Stakeholder Pension

Start saving for your child from just £20 a month.

Find out more

If these products don't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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How often will you be saving?

  • I’ll be investing a one off lump sum
  • I’ll be saving a regular amount
  • I’ll only be saving now and then
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How important are guarantees?

  • I want a plan that has the security of built-in guarantees.
  • I want a plan that lets me choose from a range of investment funds. Guarantees are not important to me.
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Are you interested in opening an ISA?

  • I’m interested in opening a Stocks and Shares ISA.
  • I’ve already opened a Stocks and Shares this tax year but I’m prepared to transfer to Police Mutual.
  • I’ve already opened a Stocks and Shares this tax year and don’t want to transfer.
  • I’m not interested in a Stocks and Shares ISA.
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Are you interested in opening an ISA?

  • I’m interested in opening a Stocks and Shares ISA.
  • I’ve already opened a Stocks and Shares this tax year but I’m prepared to transfer to Police Mutual.
  • I’ve already opened a Stocks and Shares this tax year and don’t want to transfer.
  • I’m not interested in a Stocks and Shares ISA.
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You may find the below product of interest...

Guaranteed ISA

Choose to invest regularly from £50 a month or one-off lump-sump sum payments of at least £1,000 without putting your money at risk.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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You may find the below product of interest...

Regular Savings

Save as little as £1 a day over ten years to gurantee yourself a tax-free cash lum-sum.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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You may find the below product of interest...

Investment choice ISA

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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You may find the below product of interest...

Investment choice

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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What kind of guarantees do you want?

  • I want a plan that gives me a guaranteed lump sum payout.
  • I want a plan that could maximise my investment with a range of funds, but has no guarantees to protect my money.
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You may find the below product of interest...

Regular Savings

Save as little as £1 a day over ten years to gurantee yourself a tax-free cash lum-sum.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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You may find the below product of interest...

Investment choice

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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What type of savings are you looking for?

  • I plan to save for the short-term, so I want something that gives me easy access to my money such as an interest deposit account.
  • I’m prepared to leave my money in a medium to long-term investment (typically 5-10 years) that has no fixed-term period.
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Are you interested in opening an ISA?

  • I’m interested in opening a Cash ISA.
  • I’ve already opened a Cash ISA this tax year but I’m prepared to transfer to Police Mutual.
  • I’ve already opened a Cash ISA this tax year and don’t want to transfer.
  • I’m not interested in a Cash ISA.
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Are you interested in opening an ISA?

  • I’m interested in opening a Stocks and Shares ISA.
  • I’ve already opened a Stocks and Shares this tax year but I’m prepared to transfer to Police Mutual.
  • I’ve already opened a Stocks and Shares this tax year and don’t want to transfer.
  • I’m not interested in a Stocks and Shares ISA.
Close
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If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
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< Back | Start tool again

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close

What kind of guarantees do you want?

  • I want a plan that has the security of built-in guarantees to protect my money at set points.
  • I want a plan that lets me choose from a range of investment funds. Guarantees are not important to me.
Close
< Back | Start tool again

You may find the below product of interest...

Guaranteed ISA

Choose to invest regularly from £50 a month or one-off lump-sump sum payments of at least £1,000 without putting your money at risk.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close
< Back | Start tool again

You may find the below product of interest...

Investment choice ISA

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close
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You may find the below product of interest...

Investment choice

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close

What type of savings are you looking for?

  • I plan to save for the short-term, so I want something that gives me easy access to my money such as an interest deposit account.
  • I’m prepared to leave my money in a medium to long-term investment (typically 5-10 years) that has no fixed-term period.
Close

Are you interested in opening an ISA?

  • I’m interested in opening a Cash ISA.
  • I’ve already opened a Cash ISA this tax year but I’m prepared to transfer to Police Mutual.
  • I’ve already opened a Cash ISA this tax year and don’t want to transfer.
  • I’m not interested in a Cash ISA.
Close
< Back | Start tool again

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close
< Back | Start tool again

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close

Are you interested in opening an ISA?

  • I’m interested in opening a Stocks and Shares ISA.
  • I’ve already opened a Stocks and Shares this tax year but I’m prepared to transfer to Police Mutual.
  • I’ve already opened a Stocks and Shares this tax year and don’t want to transfer.
  • I’m not interested in a Stocks and Shares ISA.
Close

What kind of guarantees do you want?

  • I want a plan that has the security of built-in guarantees to protect my money at set points.
  • I want a plan that lets me choose from a range of investment funds. Guarantees are not important to me.
Close

What kind of guarantees do you want?

  • I want a plan that has the security of built-in guarantees to protect my money at set points.
  • I want a plan that lets me choose from a range of investment funds. Guarantees are not important to me.
Close
< Back | Start tool again

You may find the below product of interest...

Guaranteed ISA

Choose to invest regularly from £50 a month or one-off lump-sump sum payments of at least £1,000 without putting your money at risk.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close
< Back | Start tool again

You may find the below product of interest...

Investment choice ISA

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close
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You may find the below product of interest...

Guaranteed investment Bond

Invest between £1,000 and £250,000 and take advantage of potential stock market growth without putting your money at risk.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments
Close
< Back | Start tool again

You may find the below product of interest...

Investment choice

Select an investment fund that suits you and choose to invest regularly or make one-off lump-sum payments.

Before applying, consider how much risk you're willing to take and the growth potential you're aiming for.

Find out more

If this product doesn't sound right for you, take a look at our other Saving and Investment options.

Savings Investments